Do you know how important medical information is to us? As consumers, we can think it is useless in our daily lives. But this information is very important for healthcare professionals to know how to treat a patient based on the accurate information they have. But this should also be protected because creditors can use it to determine your eligibility.
In this article, you will learn about FCRA and how it relates to protecting medical patients’ data.
What is FCRA?
The Fair Credit Reporting Act, also known as the FCRA, is an act of federal legislation that was enacted with the primary intention of safeguarding the personal credit information of consumers. So that other individuals or businesses cannot use the information we provide for the private gain of those third parties. Because if they access your credit report, it could lead to damaging consequences in your life.
Obtaining and Using Unsolicited Medical Information
If a creditor receives medical information about a consumer without specifically requesting it, it does not violate the prohibition on obtaining medical information. This information can be used in determining a consumer’s eligibility for credit or continued eligibility for credit.
Only the financial information exception or one of the other specific exceptions provided in the rules allows the creditor to use the consumer’s medical information in deciding the consumer’s initial or ongoing creditworthiness. You will know about these exceptions below.
Financial Information Exception
Creditors are allowed to obtain and use a consumer’s medical information in making decisions about the consumer’s credit eligibility, provided the following conditions are included:
- The information is usually used to decide if someone is eligible for credit, such as about debts, expenses, income, benefits, assets, collateral, or the purpose of the loan, including how the loan money will be used.
- In a credit transaction, the creditor uses the patient’s medical information in the same way and to the same extent that it uses similarly situated non-medical information; AND
- A creditor making such a decision does not take into account a consumer’s physical, mental, or behavioral health, condition, history, or prognosis.
The creditor can only think about the financial effects, such as the status of a debt to a hospital, the continuation of disability income, etc.
What do you do when discovering someone has obtained your information without your knowledge? Creditors are exempted to violation from getting your medical information if the debtor provides it to skip paying the loan for a medical reason. For instance, if the debtor has a medical problem or is hospitalized, that’s why they are not able to pay their loan. However, we might have a problem if the creditor used the information you provided to decide whether or not you are eligible for credit.
They are considered eligible if the consumer is physically fit or healthy for their loan product. If that is done to you by the creditor even without your written consent, that’s where FCRA attorneys come in to represent you from the creditors’ wrongdoing. Your attorney will determine if this information is also shared with another affiliate or someone unknown to you. If proven, they can receive a violation or penalty from FCRA.
Limits on redisclosure of information. Consumer reporting agencies or their affiliates may provide a creditor with medical information about a consumer. A creditor is not allowed to share that information with anyone except to carry out the original purpose for which the information was disclosed or as otherwise permitted by law, regulation, or order.
Sharing medical information with affiliates. Generally speaking, affiliates can share information among themselves since the FCRA excludes consumer reports from its definition. As to medical information, the FCRA prohibits an affiliate from sharing any of the following information with a person subject to the medical information rules:
The Financial Impact of FCRA on Primary Care Services:
Maintaining good health requires access to high-quality primary care services, but for some patients, paying for these treatments can be quite difficult. Primary care practitioners may make use of consumer credit information, such as credit reports, to determine a patient’s capacity to pay for medical services. The Fair Credit Reporting Act (FCRA), which establishes rules on healthcare professionals to preserve patients’ privacy and make sure they have a legitimate reason for accessing credit information, however, regulates the use of credit reports in healthcare.
Primary care providers may assess a patient’s financial capacity using consumer credit information, such as credit reports. Consumer reporting agencies, the organizations that create and maintain credit reports, are subject to FCRA regulations on the gathering, sharing, and use of consumer credit information.
Healthcare professionals are required by the FCRA to get the patient’s written consent before reviewing their credit report and to have a legitimate reason for doing so, such as figuring out payment choices or confirming insurance coverage. This means that when accessing and using consumer credit information, primary care professionals must abide by the FCRA’s rules.
Furthermore, a patient’s ability to obtain other types of credit may be impacted by the financial strain of medical expenses on their credit score. A patient’s credit score could be lowered if credit reporting agencies receive bad information about them because of high medical costs and unpaid payments to healthcare providers.
FACTA Limits Medical Information Sharing
The Fair and Accurate Credit Transaction Act was signed into law by President Bush in 2003. This law amends the Fair Credit Reporting Act, which is intended to give consumers more accurate credit information. And this law also limits the sharing of medical information by consumers.
Medical information is defined by FACTA as the information or data received by the health care provider or from the consumer, whether oral or recorded, relating to:
- The past, present, or future physical, mental, or behavioral health or condition of an individual;
- The process of treating a patient or providing them with medical services;
- Payment received by a medical provider for rendering services to a patient.
Always remember that this medical information does not include age, gender, or any demographic information as long as all the information unrelated to the patient’s physical, mental, or behavioral health condition is not included in the medical report.
What Are the Regulations under the FCRA?
The Federal Trade Commission enforces the FCRA concerning consumer reporting agencies. Under the FCRA, medical information may be collected, disseminated, and used.
As defined by the credit bureau, there are three major consumer reporting agencies: Equifax, Experian, and Transunion.
For credit bureau reports, the FCRA requires that consumer reporting agencies:
- Make sure the information in their reports is correct and up-to-date.
- Take steps to make sure the information is correct before they report it.
- Change or get rid of wrong or old information.
- Let consumers know that their report was used against them.
- Consumers have the right to accurate information on their credit reports.
Patient Rights under the FCRA
One important patient right under the RFCA is deciding who can access their medical records. All that is required of them is to provide written consent indicating that they are okay with the person or organization having access to their medical information.
Creditors can also make use of the patient’s medical information to determine whether or not the patient is eligible or physically able to receive credit.
The following are the rights that the patient can exercise for their medical information:
- Know what is in their medical record.
- Get a copy of their medical document.
- Ask that their medical history be changed.
- Let a third party see their medical records.
The FCRA also says that patients have the right to know how their medical information is being used and to limit who else can see it. Patients who think their rights have been violated can file a complaint.
Final Thought
In today’s world, our information or data is essential because, if it falls into other people’s hands, they may use that information to market their products or services.
Therefore, you shouldn’t give them access to your document in any way. However, you are already aware of what steps to take to hold them accountable under the Fair Credit Reporting Act (FCRA) if they obtain access to your information without your formal written consent.