Hospitality is among the most lucrative sectors today. According to the Tourism and Hospitality Skill Sector Council (THSC) report, 5.7 million job openings will be created between 2025 and 2028 to meet the expected labor demand of 3 million workers in the hospitality industry.
Therefore, as an aspirant pursuing a hospitality and tourism course after 12th, you should know the tips and tricks to pursue a successful career in the field of hospitality. These eight soft skills in this comprehensive blog will help you cope with the complexities associated with its professional ecosystem. Let’s embark on this career-driven journey!
1. Networking Skills
Building loyal clients who are interested in returning again to the hotel/restaurant/tour lies in the ability to network effectively. Today, networking skills are not just about job-hopping but rather a way to stimulate business progression beyond the skills from hospitality and tourism courses. It’s important to remain polite with the customers by offering empathy and reassurance (in case they come with a complaint).
2. Organizational skills
If there’s one field that demands the highest organizational skills, it’s the hospitality sector. Given the juggling of different tasks in less time, it is essential to maintain an organizational structure to perform the daily tasks efficiently and seamlessly.
3. Organizational Skills
If there’s one field that demands the highest organizational skills, it’s the hospitality sector. Given the juggling of different tasks in less time, it is essential to maintain an organizational structure to perform the daily tasks efficiently and seamlessly.
4. Can Do Attitude
Hospitality professionals must be prepared for challenges, no matter how hard they appear. Navigating precisely through such challenges boosts your chance of getting a promotion and earning well. It also boosts your confidence, time management skills, and productivity during work, besides pursuing the hospitality and tourism course after the 12th.
5. Flexibility Skills
Unlike many other professions, hospitality and tourism rising professionals need to work during odd hours like nights and weekends; it’s crucial to adapt and juggle different shift timings. Flexibility is an essential skill for succeeding in this career-driven sector.
6. Customer Service Skills
The primary goal of hospitality professionals is to please their customers. Good customer service skills can help you satisfy them, deliver a positive customer service experience, and retain them for a longer time.
7. Cultural Awareness
Businesses in the hospitality and tourism industry often interact with customers from diverse nationalities and cultural backgrounds. To thrive in their careers, professionals in this field must be culturally aware and open-minded.
8. Language Skills
Language skills are not mandatory, yet they can be a significant bonus that provides you with a competitive edge and increases your professional value. Speaking the client’s language helps build personal connections, promoting customer satisfaction and loyalty worth your hospitality course fees.
Final Thoughts!
Aspirants perceive soft skills as the least-rated aspect of professional upliftment, but the scenario is exactly the opposite. Putting all these eight soft skills into practice is a career booster and empowers your overall well-being.
With time, as the competition arises, candidates may acquire technical knowledge through professional education, but cultivating soft skills requires willpower and dedication to transcend boundaries.
We hope you liked this piece of information. For more fascinating insights on hospitality and tourism courses after 12th grade, consult AAFT—Asian Academy of Film & Television at www.aaft.com/contact-us.
